Artria London respects your privacy and is committed to protecting your personal data. The privacy notice below will inform you how we look after your personal data, describe your privacy rights and how the law protects you. The policy consists of the following parts:
Who Are We and General Information
How we collect data from you
What data we collect from you
How and Where we use your data
Products, services, newsletters
Access and correction of your personal data
Restricting or Stopping of processing your data
1.Who Are We and General Information
This privacy notice is issued on behalf of all parts of Artria London Limited. When we mention “Artria”, “we”, “us” or “our”, we are generally referring to the separate entities that make up Artria London Limited which are:
It also includes any other businesses we add to this group in the future.
2. How we collect data from you
There are different methods how we collect data from and about you:
I. Direct interactions:
You may provide us with data about yourself by:
filling in forms, questionnaires, contracts
meeting and talking to us in person
corresponding with us by phone, email, post or otherwise.
This includes circumstances in which you:
apply for our products or services,
create an account on our website,
enter a survey,
request marketing and relevant services and offers be sent to you,
give us feedback.
II. Automated technologies or interactions:
III. Third Parties / Publicly available sources
We may receive personal data about you from the following third parties and/or public sources:
Google Analytics (Technical Data)
Recruitment agencies / various job portals
3. What data we collect from you
Identity Data – first name, surname, maiden name, child’s name/surname, username, marital status, date of birth, gender, medical history, demographic information
Contact Data – home address, delivery address, email address, telephone numbers
Financial Data - payment information, bank account details
Other Data – CV’s, DBS certificates
4. How and Where do we use your data
We will use and share the least necessary amount of your data only when necessary and lawful in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you; (during the provision of tutor services, guardianship services, education services, accommodation/property and maintenance services, medical services, transport services, event services and other services relating to the contract)
Where it is necessary for our legitimate interests (including newsletters, surveys, notifications of our products and offers or those of a third party) and your interests (and fundamental rights do not override those interests). (provision of educational materials, improvement of educational and tutor services, unforeseen guardianship circumstances, medical emergencies of guardian children)
When presenting cards/gifts/presents to you or on your behalf
We will not share your personal data with any external, third party companies or marketers unless you consent to it.
If we are required by law to disclose information, we will do so.
Below, in a table format is a description of all the ways we plan to use your personal data, which of the legal bases we rely on to do so and the duration the data will be kept for.
5. Products, services, newsletters
Occasionally we will contact you with information about educational courses or other services that we think may be of interest to you. We will only contact you when we believe there is a legitimate interest to do so. There will always be an option to opt out.
Alternatively, you can always email us at: email@example.com
To improve our services and products, we may also occasionally survey you. Your responses will be held securely and not shared with anyone. If we will want to use any of your comments in our marketing material, we will ask for your permission.
7. Access and correction of your personal data
You have the right to access your personal data by making a “data subject access request” by writing to us on . We will ask for proof of identity and sufficient information about your interactions with us before providing any information.
If you wish to update or correct any information that we hold about yourself, please contact us on the email above.
8. Restricting or Stopping of processing your data
You have the right to object to us processing your personal information if we are not entitled to use it anymore, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.
In some cases, including for tax purposes, we will have to keep some basic information about our clients by law (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers.
In addition to our staff being contractually subject to the duty of confidentiality, we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.